Privacy policy

Last updated: 9 November 2026

1. Data controller

Ricardo Velez Gonçalves, NIF 219514534, Caminho do Lago Barca do Lago E4, Apt 14, 8125-423 Quarteira, Portugal. For any question about your data: hello@fandomcandles.com.

2. What we collect and why

• Waitlist: your email and favourite scent, so we can tell you about launches and restocks. Legal basis: your consent.
• Orders: name, email, delivery address and phone number, to process, ship and invoice your order. Legal basis: performance of the contract and tax obligations.

We never store your card or MB WAY details. Payments are handled directly by Stripe.

3. Who we share it with

• Stripe: payment processing.
• [Brevo / Formspree]: email list management.
• Cloudflare: website hosting.
• [CTT / carrier]: order delivery.

Some of these companies may process data outside the European Union, with the safeguards required by the GDPR.

4. How long we keep it

Waitlist data is kept until you unsubscribe. Order data is kept for the period required by tax law.

5. Your rights

You can ask to access, correct or delete your data, object to its processing, or withdraw your consent at any time by email. If you believe your rights have not been respected, you can complain to the Portuguese data protection authority, CNPD.

6. Cookies

This site does not use advertising or tracking cookies. Fonts are loaded from Google's servers, which means your IP address is sent to Google for that purpose.